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VA Sierra Pacific Network (VISN 21)


Listening Sessions: The Future of VA Health Care


VA is hosting public virtual listening sessions to hear from Veterans on how to design a health care system of the future and grow services for Veterans in a way that reinforces VA’s role as a leader in the U.S. health care system.

We are looking forward to robust engagement and to hearing the voices and insights of Veterans on the following topics: 

  • How Veterans want care to be delivered in the future
  • Perception of the quality of health care at VA and VA’s community network
  • Experience with the ability to get care at VA and within VA’s community network
  • Satisfaction with the condition and location of VA’s facilities
  • VA’s role in research, education, and emergency preparedness

These listening sessions represent an exciting opportunity for Veterans to help VA reimagine how VA delivers care in an equitable, high quality, Veteran-centered manner and develop a plan for investing in VA’s aging infrastructure. The feedback will be used to develop the recommendations VA submits to the Asset and Infrastructure Review (AIR) Commission in January 2022. The AIR Commission will also conduct public hearings as part of their review of VA’s recommendations before submitting its recommendations to the President and Congress for review and approval in 2023.

Listening sessions will run from March through June 2021 and will be hosted on a virtual technology platform to permit participation via phone or computer. We encourage Veterans, Veterans Service Organizations, Community Veterans Engagement Boards, and other interested stakeholders to attend. If you are not able to attend the meeting but would like to provide feedback, you may submit your thoughts on the topics outlined above to As a reminder, please do not include personal health information in your submission. Also, be aware that VA will not respond to individual emails.

You may register for an event in your region below or dial in the day and time of the listening session.

A session will be hosted in Spanish. Once a date and time have been confirmed, the session details will be announced on this site.

VA looks forward to hearing from you!

Location(s) Date Local Time Registration and Dial-in Information

North Las Vegas VAMC
Fresno VAMC

Monday, May 17, 2021 11:00 a.m. to 12:30 p.m. PST Dial-in: 404-397-1596,
Access Code: 199 110 7675
Register Here / Join Online

Sacramento VAMC
Martinez VA OPC

Thursday, May 20, 2021 11:00 a.m. to 12:30 p.m. PST Dial-in: 404-397-1596,
Access Code: 199 496 4319
Register Here / Join Online

San Francisco VAMC
Honolulu VAMC

Friday, May 21, 2021 2:00 p.m. to 3:30 p.m. PST / 11:00 a.m. to 12:30 p.m. HST Dial-in: 404-397-1596,
Access Code: 199 238 6236
Register Here / Join Online
Palo Alto Park VAMC
Palo Alto Livermore VAMC
Palo Alto Menlo Park VAMC
Wednesday, May 26, 2021 11:00 a.m. to 12:30 p.m. PST Dial-in: 404-397-1596,
Access Code: 199 244 1177
Register Here / Join Online